iconicKODES FAQs Page
Effective Date: 01/11/2024
What does "royalty-free" mean?
Royalty-free means that you only need to pay for rights to use the item once for each end product. There are no additional or ongoing fees required for each individual who sees or uses the item.
Please keep in mind that certain limits may apply depending on the different license types available in the marketplace, such as the Photo and Music Licenses (see the FAQs for more information).
Example: If you license a brochure template and create a printed brochure to distribute for free, you do not need to pay extra for each copy made. Similarly, if you use a 3D model in a game under an Extended License, you do not incur additional fees each time the game is sold.
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What do you mean by "item" and "end product"?
An "item" refers to the product you purchase from iconicKODES Marketplace, while the "end product" is what you create using that item.
Example: If the item is a business card template, the end product would be the finalized business card. If the item is a button graphic, the end product is an application that incorporates that button graphic into its interface.
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What are some examples of permitted end products?
Here are some examples of how you can use items you purchase:
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Am I allowed to modify the item that I purchased?
Yes, you are permitted to customize our items to meet the needs of your end product.
Example: You might change the colors, text, and layout of a flyer template or convert an HTML template into a WordPress theme for a specific client.
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What does "non-exclusive" mean?
Non-exclusive means that you are not the only person who has access to the item; multiple individuals may license and utilize the same item.
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I'm not sure if my use is covered. What should I do?
If you’re uncertain whether your intended use is permissible, please contact us through Support, and we will assist you as best as we can.
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How do I contact the author of an item for support?
You can contact the author by visiting the item page and clicking on the author profile. Then fill in the contact author form. Some authors provide direct support through forums, email, or support tickets
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What should I do if I forget my iconicKODES login details?
If you forget your password, click on the “Forgot Password?” link on the login page and follow the instructions to reset it. If you cannot access your account, contact iconicKODES support for assistance.
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How can I become a seller on iconicKODES?
To sell on iconicKODES, you need to create an account, review the seller guidelines, and submit your items for approval. Make sure your code meets iconicKODES’s quality and coding standards to increase your chances of approval.
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What file types are available on iconicKODES?
iconicKODES offers various types of files, including plugins, PHP scripts, JavaScript code, mobile app components, and more. You can filter the marketplace by category or file type to find what you need.
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How do I check the compatibility of an item?
Each item page includes a description and details about compatibility, such as supported software versions, frameworks, and platforms. Be sure to read this section before purchasing.
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How do I report an issue or fraudulent activity on iconicKODES?
If you suspect an item or user is fraudulent, you can report it to iconicKODES through their Help Center. Provide as much detail as possible to assist in the investigation.
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What payment methods are accepted?
iconicKODES accepts various payment methods, including credit/debit cards, PayPal, and iconicKODES credits. Check the checkout page for available payment options in your region.
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What are the main differences between the Regular License and the Extended License?
In simple terms, the main difference is that with a Regular License, your end product (which incorporates the licensed item) is distributed for free. In contrast, the Extended License allows for the end product to be sold. While this distinction is crucial, we recommend reading the licenses and the subsequent FAQs for comprehensive details.
If you are a freelancer, you are permitted to create an end product for a client using the Regular License and charge for your services. See the FAQ titled, "I'm a freelancer/agency. Can I use the item for an end product I'm doing for a client?" for more information.
Please note that our Music Licenses, SFX Licenses, and Video Media Licenses permit both free and paid uses. The following FAQs regarding free versus paid uses do not apply to these specific licenses. For more information, refer to the AudioJungle FAQs for Music Licenses and the VideoHive FAQs for Video Media Licenses.
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Is the Regular License the same as an editorial license?
No, the Regular License is for a free end product (regardless of whether the item is used editorially), while the Extended License is for an end product that is sold (again, irrespective of editorial use). Choose the Regular License if your end product is distributed for free, and opt for the Extended License if it is sold to end customers.
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Which license do I need for an end product that is only accessible to paying users?
If end users must pay to access the end product, you require an Extended License. Multiple end users can access the product, provided there is only one unique end product.
Special Application: Blogging themes do not necessitate an Extended License for websites with a paywall or paid subscription requirement.
Example: A website that requires payment before content access.
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I am planning to use the item in a product that I will sell. Which license do I need?
If the item is part of a product intended for sale, you will need the Extended License.
Example: A video game or t-shirt being sold.
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Which license do I need for an end product that is freely accessible or freely distributed?
If all end users can access the end product for free, a Regular License is appropriate. There can be multiple end users, provided there is one unique end product.
Additionally, a Regular License is applicable for blogging themes, regardless of whether site visitors pay for access.
Example: A flyer that you distribute freely or a YouTube video available for free viewing.
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I am a commercial entity or run a business. Do I always need an Extended License?
No, being a commercial entity does not automatically mean that you require an Extended License. An Extended License is only necessary if the end product is sold. If the end product is free, even for a commercial enterprise, a Regular License suffices.
Example: A web store can operate commercially while allowing free access to users, thus only requiring a Regular License.
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Do I need an Extended License to use an item in the packaging for a physical product that I'm selling or for advertising for a product I'm selling?
No, a Regular License is sufficient in such cases. The Extended License is only needed if the item is directly part of the product itself.
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Which license do I need for an end product that is free but contains segments some users must pay to access?
If the item is used within the free portion, the Regular License is sufficient. However, if it is incorporated in a portion that requires payment, you will need the Extended License.
Example: If you use a 3D model of a sword in a game and it is only available through purchase, you need the Extended License. If it is a starting weapon available to all users (including non-paying users), only the Regular License is required. If your website demands payment (upfront or through revenue sharing) from users to access features that incorporate the item, you would need the Extended License. Note that separate payments for services or products do not necessitate an Extended License.
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Which license do I need to use an item in a commercial?
For advertisements, you only need a Regular License since the audience does not pay to view it, regardless of the products being sold.
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How long will it take for my refund request to be processed?
Once your refund request is sent to the author, you can anticipate a response within five days. If you don’t receive a response within that time, you have the option to “raise a dispute,” which prompts our Support Team to investigate the matter.
If the author approves your refund request, it will then be forwarded to the Help Team for processing, which typically takes an additional three to five business days.
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How do I track the status of my refund request?
If your request has been sent to the author, you will receive a confirmation email containing a tracking link. It's crucial to retain this link, as you may need it to raise a dispute.
Using the tracking link, you'll have access to your refund request, allowing you to:
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What should I do if I need help?
If you wish to raise a dispute and request an investigation into your refund, please follow these steps:
You may consider raising a dispute if:
Once we receive your request, we will:
If your dispute concerns item support, we recommend reaching out to the author directly for assistance. For further details, please refer to our Item Support guidelines.
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What is iconicKODES's role?
We highly recommend reaching out to the author immediately if you encounter any issues with your item. When it comes to refund requests for items purchased on ThemeForest and CodeCanyon, we often receive inquiries related to:
Authors may receive inquiries regarding:
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Fair Use Guidelines
Our refund policies are designed to ensure you get the best experience from your purchase! Naturally, we expect our community to uphold fairness and adhere to our guidelines.
Below are the links to our policies:
Feel free to explore these resources for more information!
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Can I Re-distribute an Item? What About Under an Extended License?
No, you cannot license items and then make them available to others 'as-is' (i.e., as a stand-alone item or stock), regardless of the license type.
Example: You cannot purchase a business card template and distribute it as a template, including source files.
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Can I Purchase an Extended License for an Item and Use It Within Another Item I Plan to Sell as Stock?
For more details, please refer to the Author Licensing FAQs.
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Can I Use a Template to Create My Printed End Product and Sell It Without Further Customizations?
Yes. Certain templates are designed specifically to create printed products and may require little or no modification. However, you will need an Extended License to sell the final printed product. Do not sell the template itself.
Example: If you purchase a greeting card template and use it to create and sell greeting cards, this is permitted with the Extended License.
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If I Purchase an Extended License, Do I Get a Multi-Use, Multi-Domain, Multi-Client, or Developer License?
No. An Extended License still applies to a single end product only, although you can resell that product. Exceptions include specific images from PhotoDune and Tools, which have their own licensing options permitting multiple uses. Check the "Permitted Multi-Use" FAQ section for specifics.
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Does the Extended License Allow Me to Create an App or Service That Generates Customized Versions of the File for Users?
No. The Extended License permits only a single end product. Allowing users to download customized versions means the item could be utilized in multiple end products, violating licensing terms. Each user wanting to use the template would need a separate license.
Example: You cannot use a flyer template in an online generator that allows users to produce and download personalized flyers.
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Do You Have a Developer License?
No. We currently do not offer a developer or multi-client license for themes and code items.
Example: A WordPress theme cannot be purchased once to use for multiple clients.
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What is a Single Application?
A single application refers to one unique end product that can be copied and distributed to its users. The specific nature of the item determines what the end product is. For example, for a logo template, the end product would be the finalized unique logo, which can then be used in numerous ways.
Most licenses cover a single application but see the "Permitted Multi-Use" FAQ section for the few exceptions available.
Example: A website theme can only be customized to create one website. If you need a second site, you must obtain another license.
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Do I Need a Separate License Each Time I Use an Item in a Series?
No. You only need to purchase the item once per series.
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What Constitutes a Series?
A series consists of connected items (like episodes or editions) released within one year of the first installment and is limited to a maximum of 52 episodes or editions.
Example: A 12-episode TV series airing from December to July would only require one license. A YouTube series with weekly episodes (totaling 52) would only need one license annually. Similarly, a magazine releasing bimonthly editions requires one license each year.
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What Are Allowed Variations of a Single Application?
In addition to series, the following variations are permitted under a single application:
- Translations: The same product is translated into another language (e.g., changing text or voiceover).
- Cut-downs: Shortened versions of an end product without new content (e.g., a 15-second teaser trailer).
- Tag Changes: Minor edits to existing content (e.g., changing "Coming Soon" to "Now Showing").
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Do I Need a New License for Each Variation of an Ad in an Ad Campaign?
Yes and No. You should purchase one license for each substantially different ad.
Example: Using a single template to create three identical ads with minor text changes only requires one license, but three distinct ads promoting different products or services would require three separate licenses.
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Can I Use a Tool (Brush, Font, etc.) to Create Different End Products?
Yes. Tools covered by the Tools License can be used by one person an unlimited number of times across multiple end products. For more details, refer to the FAQ "What Does the Tools License Allow Me to Do?"
Example: A Photoshop action can be applied to every photo you take.
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My End Product Will Be Distributed Via Multiple Mediums. Do I Need One License for Each Medium?
Here’s a structured summary addressing your questions regarding licensing and permitted uses for items purchased from iconicKODES Marketplace, specifically focusing on what signifies a single application, permitted multi-use options, company usage, and other advanced questions:
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What is Not a Single Application?
Can I Use the Item in Different End Products? What About If I Buy an Extended License?
No, items purchased from iconicKODES Marketplace are restricted to a single end product. The only exceptions to this rule are:
- PhotoDune items: These can be used in different end products since they come with a multi-use license, albeit subject to reproduction limits.
- Tools: These have their own licenses that allow multiple uses.
- SFX and Video Media Licenses: These also offer a multi-use option; see the "Permitted Multi-Use" section for more information.
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Permitted Multi-Use
Can I Use a PhotoDune Item for Different End Products?
Yes. You can utilize a PhotoDune item across multiple end products under the PhotoDune Regular License, which is a multi-use license but comes with reproduction limits. Refer to the PhotoDune FAQs for details on these limits.
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What Does the Tools License Allow Me to Do?
For tools like fonts or Photoshop brushes:
- You can install the tool on up to 2 computers for personal use.
- You can create many different end products using the tool.
- The tool itself cannot be redistributed. Refer to the full Tools License documentation for comprehensive details.
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Does the Extended License Allow Multiple Use of the Item?
No. The Extended License still only permits a single end product. See the FAQ, "If I purchase an Extended License, do I get a multi-use, multi-domain, multi-client, or developer license?" for more information.
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What if there is a Multi-Use Option Available in the Purchase Box?
Certain items provide a choice between single-use and multi-use licenses. When available, selecting the multi-use option enables the item to be used across multiple end products. This option is generally limited to SFX and Video Media Licenses. Please review the specific license terms for details.
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Am I Allowed to Use an Item in an "On Demand," "Made to Order," or "Build it Yourself" Product or Service?
No. Even with a multi-use license, you cannot use an item for services that generate customized products on demand. Each final customized product requires a separate single-use license.
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Company Usage
Can Multiple People Within My Company Have Access to the Item?
Yes. If you purchased a single-use license, access can be granted to team members working on the single-end product that incorporates the item.
Example: You may allow all designers and developers access to a shared website template while they collaborate.
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Can I Store the Item on an Intranet So Everyone Has Access?
No. Items should be kept in a location restricted to only those who need access. After an item has been integrated into the end product, it should only be stored in the archive files for that specific product.
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I'm a Business and Want to Talk to You About a New Way to License or Use Items from iconicKODES Marketplace. Whom Should I Contact?
You can reach out through Support, and they will connect you with the appropriate contact person.
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Advanced Questions
Your License Has Changed. Which Version of the License Applies to the Item I Purchased?
The license that was in effect at the moment of your purchase applies. You can refer to your license certificate or contact support for clarification.
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I'm a Freelancer/Agency. Can I Use the Item for an End Product I'm Doing for a Client?
Yes. You can purchase the license on behalf of your client. The type of license (regular or Extended) will depend on how your client intends to use the end product. You're allowed to charge your client for the creation of the end product. After transferring the end product, ensure you delete the original item from your system and link your client to the license terms.
Example: If you create a website for a client using a WordPress theme, you can provide the theme to them as long as you delete the original from your setup.
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Is My License Transferable?
Generally, licenses are not transferable, but there are specific exceptions:
- If you're a freelancer/agency using the item for a single end product for one client, the license transfers to the client.
- If you sell a single instance of an end product (e.g., a website installation), the license transfers to the new owner.
- If you're purchasing for an on-demand service with a separate license for
Here’s a concise summary of the licensing terms and conditions regarding the use of iconicKODES Marketplace items:
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Can I License an Item and Use Components from It?
Yes, you can modify an item and delete unwanted components, but the entire item must still be used in one end product. You cannot use a single component independently.
Example: You can omit graphics from a website theme but cannot extract a photo from a flyer template for standalone use.
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Can I Use an Item as Part of My Logo or Branding?
Only items specifically from the logo category on GraphicRiver may be used as logos. Other items cannot be incorporated into logos or branding and cannot be trademarked.
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Are Warranties Offered on the Items?
Yes, authors (sellers) provide warranties for their items. For full details, refer to the iconicKODES MarketplaceTerms.
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Do I Need to Protect the Items from Reuse?
Yes. You should implement measures to prevent end-users from extracting items from your end product, either through technological means or by stating this in user terms.
Example: Don’t include source files when delivering a website template.
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Do I Have to Credit the Author of the Item?
No, crediting the author is not mandatory. However, if your end product includes credits (like in films), it is encouraged to credit the author and iconicKODES Marketplace.
Example: If footage with credits is used in a film, please include a credit.
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What If the Item I Licensed Was Removed from the iconicKODES Marketplace?
Your license remains valid even if the item is removed from the iconicKODES Marketplace. It is advisable to download the item immediately after licensing.
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What If I Need to Exceed My License Limitations in the Future?
For license upgrades or adjustments, contact the iconicKODES Help Team with your account details, including the item names in question.
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What Does 'Not Property Released' Mean?
This indicates the author may not own intellectual property rights for real-world products or trademarks depicted in the item. If so, you may need to obtain clearance from the original rights holder for non-editorial uses.
Example: A 3D model of a Mercedes car can be used for editorial purposes, but for commercial use, permission from Mercedes is required.
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How Can I Tell if I Need Further Permissions?
If uncertain, ask the author about real-world products or trademarks in the item. You can also consult the product owner's guidelines or seek direct contact with the owner.
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Does This Apply to All Items on the iconicKODES Marketplace?
No. This applies only to items featuring real-world products or trademarks, particularly in graphics, motion projects, and 3D items.
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What Does 'Editorial Use' Mean?
Editorial use refers to using an item solely for news or journalistic purposes, such as in blogs or magazines.
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Is This Item Still 'Royalty Free'?
Yes. Royalty-free means you pay once for the item for each end product without ongoing fees for viewers or users. However, you may still need permission for real-world products or trademarks within the item.
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This summary provides a clear understanding of what is permissible when licensing and utilizing items from the iconicKODES Marketplace. Always refer to the specific license terms for detailed requirements and restrictions.
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